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Betplay.io Sportsbook Review

Last updated:

28/10/2024

Lama Tech Limitada owns and operates Betplay.io from San Jose, Costa Rica. That means that this online gaming and betting platform has no license, and in some places, its operator gets listed as Safe Betting Gaming Group Limitada. From what we can tell, this is probably the older name of the same company, which launched this hub in early 2021 and made the news cycle by promoting itself as the first Bitcoin Lighting Payment casino in the industry. We do not know how valid this claim is, as it is extremely difficult to verify such boasts.

What we can say about Betplay.io is that it has an interface viewable in nine languages, accepts thirteen cryptos, has loads of casino games, a digital poker room, and a sports betting page that usually features fifteen hundred to two thousand pre-match events.

The disappointing thing about this platform is that it is more casino-centric, despite all of its sportsbook potential, which we shall analyze in this Betplay.io review.

Website betplay.io/

Year Established 2021

Country (License) None

Min Deposit

Max Deposit

Betplay.io Bonus Offers

The promo page at Betplay.io only features a registration promotion, rebates, and a VIP system. We must tell you upfront that this site chiefly seeks to reward casino players, and bettors seem to take a back seat when it comes to getting rewarded for their activity here.

Betplay.io Bonus Offers

Betplay.io Welcome Bonus

Betplay.io has a welcome offer that provides a 100% match on your initial deposit here. The bonus amount attainable through this deal can reach up to 50,000 micro-bitcoins or other cryptocurrency equivalents. After depositing, you have seven days to claim this promotion and thirty to complete it x80 wagering requirement. By this super substantial rollover, we are sure that you can guess that this deal applies only to casino bets.

So, to reiterate, sports bettors cannot snag this offer, as wagers placed on sporting events do not contribute to fulfilling the welcome package wagering requirement.

Betplay.io Free Bets

The Betplay.io crypto sportsbook does not give out any free bets through any listed promotion or its loyalty scheme.

Betplay.io VIP/Loyalty Program

Again, we must reiterate that this brand primarily caters to game-of-chance enthusiasts despite housing a pretty decent sportsbook and a quality virtual poker room with freerolls. That also holds true for loyalty perks, which we talk about below.

VIP Program

The Betplay.io VIP system left us a bit confused. The platform team said to us that we could not enjoy Rakeback and cashback here as a sports bettor but that we could get benefits from this hub’s loyalty system. Yet, all the perks this scheme supplies are cashback, boosted Rakeback, free spins, and cash drops. We inquired about this, and the Betplay.io team said that we could take advantage of the supplied benefits for some casino action. There are six tiers to this system. They are Bronze, Silver, Gold, Platinum, Diamond, and Obsidian. The first four levels have three sub-ones each, and the last two focus only on increased Rakeback and free spin rewards.

Other Betplay.io Bonuses

Betplay.io returns a piece of a user’s wagers in two forms. Unfortunately, according to site staff, both rebate types are off the table for bettors.

For general informational sake, we will tell you that these are a daily Rakeback and a weekly cashback deal of 10% on all incurred losses paid on Thursdays, up to $20,000, available only for those at VIP Bronze I level or higher.

The Betplay.io affiliate program promises a revenue share of 25%, with customizable deals at the ready for those that can bring in hordes of users.

Sportsbook Various Promotions

Casino 100% up to 0.05 BTC

Live Casino 100% up to 0.05 BTC

Poker

Betplay.io Design & UX

We tried, yet could not discover who is the sportsbook provider for Betplay.io. We do not recognize the interface here off the top of our heads, as it is not one that many of our top-rated Bitcoin sportsbooks use. Despite this, it has the typical organizational pattern, one where you get a sport selector menu on the left and a main selection area in the middle, with your slip options on the right. One negative we will point out concerning this online sportsbook is that the desktop website is not super responsive. So, when we resized Chrome on our laptop, the site did not display correctly. However, when it is properly viewable, navigation here should be intuitive.

Betplay.io Design

Betplay.io Sports

You can wager on eighteen types of sports at Beplay, not counting video game competitions. You can also bet on things like crypto prices and various other political and entertainment happenings in the specials section.

Aside from the traditional sports betting options, here, you can also lay down virtual cash on horse races, darts contests, and futsal matches. Regarding eSports, Counter-Strike, League of Legends, Valoran, Rainbow Six, Warcraft, Starcraft, and Dota 2 tournaments get listed here for wagering action.

At any time, you should see between a thousand and two thousand events listed on Betplay.io’s sports wagering page.

Betplay.io Sports

Betplay.io Betting Markets

The number of available betting markets on this platform can be staggering. We saw close to four hundred ones listed for EPL games, with two hundred being player-related props. Naturally, you can wager on half-time soccer results, the number of goals scored, totals, spreads, and more. The figures of NBA and NFL props are also stunning, but the combat sports offering is rather disappointing, with only the match winner and total rounds getting offered as choices for the fights we looked into.

In-Play Betting & Live Betting

Of course, live wagering is a thing at Betplay.io. That said, the number of in-play events listed is not always spectacular you do not get the real-time tracker feature for all (which is excellent), and the Betplay.io team is working on incorporating cash-outs. Still, the number of in-play props is way above average at this crypto sportsbook, poker, and online casino site.

Betplay.io Live Betting

Betplay.io Odds

We looked over the Champion League odds posted on Betplay.io and compared them to BETBY-powered sports betting pages and other premium ones. We also analyzed the NBA, Premiership, general tennis, and UFC odds here, stacking them up with the mentioned promotions. We concluded that in some cases, the ones featured at Betplay.io were actually more attractive, and in others, this was not so. Therefore, we can say that, overall, the odds listed here should be decent. They may not be the best in the business for specific events, but for some, that may be the situation at hand.

The formats available are decimal, American, Hong Kong, and fractional.

Betplay.io Live Streaming

No live streams for real sporting events get presented at Betplay.io. You only get the standard Twitch feeds for eSports ones.

Betplay.io Mobile App

The Betplay.io website advertises Android, iOS, and Windows Betplay.io apps. We clicked on the green robot icon to get the Android one and discovered that this was nothing more than essentially a quick-access version of the Betplay.io mobile website. It is not exactly an Add-to-Home Screen shortcut, but it is pretty close to it, weighing under 0.3 MB.

In terms of design, everything does not look terrific on a smaller screen. The platform is not super aesthetically pleasing on a smartphone. Though it is functional, and that is what matters most. You can see the number of markets feature on an event and its main betting options in the primary area, and you have a top bar with your account and payment choices and a lower one where you can pull up the site menu and move around to different sections of this hub.

While you can for sure bet remotely here with a few issues, we would like to see some improvements get made in the looks department, as, at times, it is a bit hard to look at the mobile version, regardless of its compactness.

Betplay.io Customer Service

When we popped open the Betplay.io live chat window, it said – Currently replying in under a minute. Based on our experience with this support avenue, this claim turned out to be accurate, as we got in touch with a support agent in less than a minute. The representative we spoke to did not seem to be fully informed on all things sportsbook-related, so he excused himself on multiple occasions to consult with his fellow employees and give us accurate answers to the questions we posed. We appreciated his candor, the speed with which his response came, and how generously courteous this individual was to us. Hence, when we ended our conversation, the window asked us to rate our chat with one to five stars and leave feedback. We graded our interaction as positive.

What we cannot compliment concerning Betplay.io support is the Betplay.io FAQ page, which only has five questions and answers. These relate to Bitcoin Lighting deposits, network fees, two interface-related FAQs, and a bonus one. We assume you can guess how underwhelmed we were by this. Thankfully, the Betplay.io email support, available through – [email protected], somewhat made up for the poor FAQ display by replying to our email inquiry in less than a minute in a satisfactory fashion.

How to Register at Betplay.io

To join the Betplay.io member ranks, you must click on the pink Sign-Up button located in the top-right corner of the homepage, which will prompt a registration window. There, you will be asked to submit your email, enter a password, and accept the general site terms. After doing this, a second page will appear, and it will demand that you input the six-digit code sent to your email inbox.

Betplay.io Registration

Betplay.io Payment Methods

The cryptocurrencies that you can use at Betplay.io are:

  • Bitcoin
  • Tether USD
  • USD Coin
  • Ethereum
  • Ripple
  • Litecoin
  • Dogecoin
  • Monero
  • TRON
  • Binance Coin
  • Binance USD
  • Shiba Inu
  • SAND (ERC20)

Betplay.io has no minimum or maximum deposit limits for all its digital coin payment options, except for transfers going through the lightning wallet. In such cases, a 5 uBTC minimum applies. Regarding minimum withdrawal limits, these do exist, and a few of them are 5.00000 mETH, 5 uBTC, 10.00000 mLTC, and 25.00000000 Dogecoin. As you can tell, Betplay.io likes to give you sums in milli/micros.

There is no KYC policy here, at least that is what the management team told us, so you should be able to wager on this site without fearing that you will have to reveal your identity to Betplay.io’s staff. Remember that you must bet your deposited amount in full before you can put in a withdrawal request to the Betplay.io finance department through your cashier tab.

The max withdrawal amount per day that this crypto gambling hub can cash out is $8,000, and the support staff told us they have no weekly or monthly max caps.

The cashier window has a tab through which you should be able to buy some cryptos if you do not own any. Nevertheless, we could not get it to load for some reason. Also, to avoid paying any network transaction fees, this site suggests you use the Liquid or Lighting networks.

Deposits
  • Bitcoin
  • Tether
  • Ethereum
  • Ripple
  • Litecoin
  • Dogecoin
  • Monero
  • Tron
  • Binance Coin
  • Binance USD
  • Shiba Inu
  • The Sandbox
Withdrawals
  • Bitcoin
  • Tether
  • Ethereum
  • Ripple
  • Litecoin
  • Dogecoin
  • Monero
  • Tron
  • Binance Coin
  • Binance USD
  • Shiba Inu
  • The Sandbox

Is Betplay.io Safe?

It has a Let’s Encrypt server certificate that states that this platform uses an ECC key and has TLS authentication. The site allows you to activate 2FA, view your past transaction, bonus, and login data, and self-exclude if you think that you are gambling too much by contacting the support staff by email. Regrettably, there is no way to set betting and deposit limits from your account settings.

The privacy policy here can be found on the general T&C page, and it is not very robust. Now, when it comes to online player reviews, we saw a mixed bag and would give this brand an average reputation. Many users complained about slow withdrawals at Betplay.io and the payment team blocking legitimate payouts. But loads more complimented the support staff on this hub and mentioned that their withdrawals went smoothly on this site. So, reviews are varied, like in most cases. Still, we would say that this is an Okay sportsbook to use and one that should be quite safe.

Betplay.io Gaming License

Betplay.io functions from Costa Rica, a nation that does not have an online gambling regulator and no formal gaming/betting licensing. Nonetheless, that does not mean that companies cannot operate Internet gambling businesses from this country’s borders. For many operators, this is a cost-effective way to test a casino’s viability.

One downside to this process is that they cannot work with conventional payment providers like Visa or MasterCard. So, instead, they turn to cryptocurrency payments, like it is the case with Betplay.io. Costa Rica is an appealing option for cryptocurrency-related businesses due to its crypto-friendly environment. The government here allows the use of cryptos for paying staff, and it has no specific regulations for online gambling operators using virtual money. Plus, it has the same gambling tax breaks as Curacao.

Betplay.io Safety

Betplay.io Review Conclusion

No one must confuse Betplay.io with BetPlay Casino, run by Zip Zap Marketing, as that is an established online gambling brand that primarily targets South American gamblers. Here, we have a crypto site that, on the surface, looks a bit barer than it actually is. We are being 100% frank when we say this is not a bad sportsbook. Yet, it has a few promos that will pull in veteran bettors or any in general. Pretty much, the only benefits you can look forward to at Betplay.io are loyalty ones that chiefly give you casino rewards. On top of this, you have no live streams here, the tracker feature is not available for lesser-profile events, and in writing, there was no in-play cash-out option.

The number of accepted cryptos at Betplay.io is respectable, and the figure of available markets for some events here is jaw-dropping. So, when we balance out the positives with the negatives, we can only tell you to review this brand for yourself. Its advantages are not enough to overcome its drawbacks for us to recommend this platform to you. At least, that is how we saw things when we wrote this Betplay.io sportsbook review.

Pros

No KYC Lots of prop markets Decent live and email support Many events to choose from

Cons

The bonuses are not bettor-friendly No license Weak loyalty benefits The desktop website could be more responsive

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